Frequently Asked Questions

Yes! It is completely free for homeowners to search for tradespeople, view profiles, and request quotes. There are no hidden fees.

Simply enter your postcode and select the type of trade you need (e.g., Plumber, Electrician, builder) on our homepage. We will show you a list of local contractors ranked by distance and rating.

Yes. We take reviews seriously. Reviews are monitored, and we require proof of work (such as an invoice or photo of the completed job) and real, checkable contact details before a review is fully verified on the platform.

Contractors can click the "Join Trades" button in the header. You will need to create an account, complete your profile, and you can start receiving leads immediately.

Contractors receive a notification when a new job lead is posted in their area. The lead details are partially hidden. To view the customer's full contact details, the contractor uses credits to "unlock" the lead. Credits are provided free of charge and are an effective method for us to limit any abuse of the system by 'bots', and 'rogue' users.

We don't! This platform is a completely free service. Although future models may evolve from user input, and may or may not incurr a small charge, this is not our target! We do not, and will not, sell or disclose your information to any third parties. Information is required only so as we can introduce customers to contractors.